Airline lost baggage league table dropped

Airline lost baggage league table dropped

League tables that listed airline punctuality and lost baggage figures have been scrapped. The Association of European Airlines has stopped disclosing the information, which covered 30 airlines, after pressure from the industry. Airlines have said the tables portray a bad image and several lobbied for the action. “There was a great deal of unhappiness because of a number of factors,” AEA Information Manager David Henderson told The Telegraph. “On several occasions the details were leaked which caused us a great deal of grief.” However, consumer groups have criticised the move. “The disappearance of the tables is a bad thing because it provided an incentive for airlines to do better,” said Air Transport Users Council Chief Executive Simon Evans. “Mishandled baggage remains a big issue for passengers and we don’t buy the argument that just because a small percentage of cases go missing it is an insignificant amount.”

Gary Marshall
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Gary Marshall
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