Amadeus rolls-out ancillary services initiatives

Amadeus rolls-out ancillary services initiatives

Amadeus has announced a number of initiatives to extend its multi-channel ancillary services. Corsairfly has started to pilot Amadeus Ancillary Services, which enables the airline to sell services on its website and via travel agencies such as booking additional baggage allowance. “The main factors driving the implementation of ancillary services for Corsairfly are, of course revenue, but also the ability to deliver and communicate benefits in a way which our customers recognise as adding value,” said Corsairfly Deputy Director Capacity Management Damien Paries. “In the case of the baggage allowance, we see this as a win-win. Managing the baggage allowance at the booking stage improves the airport experience for customers and means airport staff are not burdened with managing excess baggage claims.” Additionally, Amadeus has implemented its Electronic Miscellaneous Document Server (EMDS) for Finnair so that the airline can track the usage of ancillary charges. Amadeus EMDS will be fully integrated with Amadeus Alt

Gary Marshall
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Gary Marshall
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