US hotels ‘provide best service’, says ebookers research

US hotels ‘provide best service’, says ebookers research

Hotels in the USA are offering customers the best possible experience, according to research by ebookers.com. However Mediterranean destinations such as Spain, France and Greece did not fare well as they topped the table for the worst hotel experiences. ”It’s no surprise that the nation loves a great hotel, as it’s often one of the few times we afford ourselves a break away to enjoy being waited on hand and foot,” explained HotelGuru.com Co-Founder Fiona Duncan. “The ebookers research highlights the key criteria that help make a quality hotel, such as cleanliness, location, recommendations and value for money.” The survey, which polled 2,000 people, also revealed that 48% of British travellers were most annoyed by the dirtiness in a hotel. Data also identified comfort of the bed (20%), location (14%) and how helpful the staff is (13%) as the most important factors to ensure an enjoyable hotel stay.  Now ebookers has launched a nationwide search to find a Hotel Inspector, who will visit 10 destinations around the world over three weeks, reviewing hotels as they go. “Choosing the right hotel can be a stressful task and our search for the ebookers’ Hotel Inspector aims to take some of the stress out of the decision-making process, by producing high quality reviews for our customers,” said ebookers UK, France and Ireland Head of Offline Marketing Steven Rice. ”This is a great opportunity for one lucky person to travel the world to locate the ultimate hotel, sharing their personal tips and experiences to our customers along the way.” More information is on the website’s homepage.

Gary Marshall
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Gary Marshall
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