Air travel ‘returns to normal’

Air travel ‘returns to normal’

Airline schedules across the UK have almost returned to normal as airports help get passengers home or on holiday in time for Christmas. While Dublin has had to suspend flight operations this morning due to heavy snowfall, other airports including Gatwick, Heathrow, Glasgow and Birmingham faced delays and some cancellations as they attempted to clear the backlog.  Several airlines sent in larger aircraft to help move passengers quicker, although some short-haul flights were forced to cancel following snow at other European airports. Meanwhile, it seemed that social media won again after more passengers turned to Twitter to get the latest airport updates. London City Airport has claimed that its number of followers on the site increased 22 percent over the last seven days. At times it was sending 150 tweets a day and Heathrow, despite the criticism is has faced, is reported to have responded to 50 tweets an hour. “Social media has been a valuable tool during the recent weather disruptions allowing the airport to send personal messages and to interact with our customers during these uncertain conditions,” said Richard Gooding OBE, Chief Executive of London City Airport.

Gary Marshall
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Gary Marshall
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