51% of hoteliers admit they forget to commission travel agents

51% of hoteliers admit they forget to commission travel agents

More than half of hotels have admitted they would forget to pay travel agents commission if it weren’t for an automated system. According to Net Trans, a commission recovery service, 96 percent of hotels pay bonuses to travel agents and three percent are said to pay higher than 2008. “These results are good news for travel agents,” said Martin Jorgensen, CEO of Net Trans. “They show hotel commission will remain a strong, reliable source of income for them.” Despite the claim by the forgetful hotels, the survey found that travel agents are becoming more aware of which hotels are the best payers and whether they pay on time. However, only 35 percent of hotels knew that travel agents were keeping an eye on their web reports. “The responses show around two-thirds of hotels still don’t realise agents are monitoring their commission payment performance,” explained Martin Jorgensen, CEO of Net Trans. “Using portals, agents can see in just two clicks if a hotel is a reliable payer.”

Gary Marshall
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Gary Marshall
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