Edinburgh Airport named in European Top Five

Edinburgh Airport named in European Top Five

The Airports Council International (ACI) has named Edinburgh Airport one of Europe’s leading airports in its Airport Service Quality (ASQ) Awards 2010. The Scottish capital’s airport was named with Malta, Porto, Zurich and Copenhagen as the top five airports for customer service and facilities in Europe. “I’m delighted with this award, particularly as it is based on the feedback of our passengers,” said Edinburgh Airport managing director Kevin Brown. “2010, with its ash, snow and other challenges, was a difficult year for the team at Edinburgh which makes this feat all the more impressive. Our drive is to provide a diverse choice of routes with excellent facilities and we will continue to do this. We’re not complacent and will be working hard to maintain our position in this select group and meet our aspiration for Edinburgh to be a leading European airport.” The survey is carried out in strict accordance with a fieldwork survey plan, developed by ACI, which guarantees a representative sample of the flights, destinations and passenger groups served by the airport. ACI audits the process to ensure compliance and to validate the results.

Gary Marshall
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Gary Marshall
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