HRG agrees to work with AA Direct Connect

HRG agrees to work with AA Direct Connect

Hogg Robinson Group (HRG) has agreed to work with American Airlines on its divisive Direct Connect booking platform. The corporate travel giant has agreed in principle to explore a long-term arrangement in which HRG would receive guaranteed direct long-term access to American’s fares, schedules and other products and services, via AA Direct Connect. HRG said it plans to access American’s content through the Direct Connect link using its own technology, either directly or via a GDS application programming interface (API).

AA Direct Connect has been at the centre of a major dispute between the Texas-based airline and the travel technology community, with several GDS companies, including Travelport, accusing it of being anti-competitive and hurting travel agents.

Mark Elliott
Written by:
Mark Elliott
Posted On:
Posted In: