Agents and hotels attracting the business market should package stays with transport, WiFi and flexible check-in and out capabilities, a new survey has suggested.
Egencia’s Corporate Travel Policy study of 330 European travel buyers found that parking was the amenity most likely to be reimbursed(76%), followed by internet access (70%) and an airport shuttle (51%). Early and late check-in were also notified as an extra likely to be reimbursed, at28% and 25% respectively. The results suggest that packages including these amenities would be more attractive to buyers, as well as breakfast, pressing and bottled water.
On the other end of the scale, less than 10% would be happy to pay out for mini bar purchases, fitness centre fees or entertainment at hotels.
Meanwhile on the topic of air travel fees, 73% of companies would pay for baggage fees, 51% would cover itinerary changes and 30% would pay for in-flight meals. Preferred seating fared lower at 21%, while only 17% of companies would pay for extra legroom. In-flight WiFi and priority boarding would likely be reimbursed by 19% of buyers, with in-flight entertainment and alcohol registering 5% or less.