Gatwick holds expert panel to improve service

Gatwick holds expert panel to improve service

Gatwick Airport has announced it will hold a panel discussion soonto discuss airport experiences and how it can improve its service. The AirportPassenger Panel will include a cross section of travellers, who will accounttheir pre and post experiences of airports and provide Gatwick with its basisfor moving forward.

John Carter, reporter from BBC’s Holiday programme willrepresent leisure travellers on the panel, while Mike Toynbee, managing editorof Buying Business Travel will discuss views from the corporate market. Inaddition, the family market will be covered by blogger Becky Wiggins andshoppers will be represented by the founder of moneymagpie.com Jasmine Birtles.Finally, Philippa Bromley, head of the independent living at the DisabledLiving Foundation will talk about how people with disabilities find airports.

“In bringing together theAirport Passenger Panel ourmission is simple: to improve the experience for every passenger. Passengers are the lifeblood of any airport and ourposition as an independent airport allows us to take a new approach to solvinglong-standing issues,” said Stewart Wingate, chief executive of GatwickAirport.

Gary Marshall
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Gary Marshall
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