Emirates Holidays has entered into a partnership with Aitken Spence Travels in Colombo. The agency has been appointed Preferred Agent (PA) for Sri Lanka and the Maldives Islands.
Marc Bennett, divisional senior vice president – destination & leisure management at Emirates said the appointment would enable Emirates Holidays to capitalise on growing leisure market potential, already a key destination for inbound travel. The partnership with Aitken Spence and opening of a dedicated retail outlet is a first in the long-term expansion strategy. This initiative also highlights the Emirates Holidays brand to a wider audience in key markets.
“This is an important development for discerning Sri Lankan travellers who desire quality holiday experiences and for travel agents seeking to sell Emirates Holidays packages,” said Bennett. “The opening of a dedicated office simplifies the selling and buying process and significantly improves the level of engagement.”
Aitken Spence Travels has also set up a Call Centre to handle calls from consumers and travel trade through an exclusive telephone number 0112 499588. The call centre facility will simplify the booking experience for both trade and consumers.
Nalin Jayasundera, managing director of Aitken Spence Travels said: “We are extremely confident of creating a major demand for travel with Emirates Holidays catering to different segments.”
Emirates Holidays will initially focus on three select destinations – Dubai, Singapore and the Maldives – although its global portfolio of packages as well as bespoke holidays in more than 100 destinations will be available for purchase in Sri Lanka.