More than two thirds of travel industry employees have received a pay rise in the past 12 months, a new study has revealed.
According to ACI HR Solutions’ ‘2014 Travel & Hospitality Industry Salary Survey’, the results of which were released this week, 68% of respondents said their salary is higher now than it was 12 months ago, with workers in Singapore seeing the highest average increase.
But the study also uncovered some worrying factors, including the fact that almost a quarter (22%) of respondents feel career opportunities with their present company are poor, and that females in the travel industry are still being paid less than their male counterparts.
Speaking at the study’s official launch event in Singapore, ACI’s founder & CEO, Andrew Chan, said the overall results show positive signs for the region’s travel and hospitality workforce.
“2013 proved to be an excellent year for international tourism which showed a remarkable capacity to adjust to changing market conditions, fuelling growth and job creation across the region, despite the lingering economic and geopolitical challenges.” Chan said.
Chan also pointed to the importance of career development on employee satisfaction. Seventy-one percent of respondents stated that career progression was important to them, while just 3% said it was unimportant. And while 22% of respondents said their career prospects with their current employer were poor, this actually marked a significant reduction from the 35% who stated the same in the 2013 survey.
Underlining Singapore’s reputation as one of the most world’s most expensive cities, average salaries in the Lion City increased 16.1% last year. This was followed closely by Thailand (+11.5%) and China (+9.8%).
But the region still appears to suffer from gender inequality; male employees were found to command salaries on average 12% higher than females
The survey this year attracted over 800 responses from nine countries across the Asia Pacific region, with respondents ranging from company CEOs and managing directors down to front line staff.