The company has selected Travelport as its “GDS service partner” for Australia and New Zealand, as well as for the Concorde Agency Network and helloworld.com.au.
This will see Helloworld’s agents start to use the Travel Commerce Platform, which includes Smartpoint, the agency point-of-sale solution.
“After an extensive review process, we are delighted to announce Travelport as Helloworld’s premium preferred GDS services partner,” said Helloworld’s CEO, Elizabeth Gaines. “Whilst we continue to have commercial arrangements across the GDS providers throughout the various channels of our business, Travelport is our premium preferred partner for the retail networks.”
Ms Gaines added that “competitive product pricing, greater transparency and market-leading technology and support” were the decisive factors in her company’s decision to choose Travelport.
“This renewal demonstrates Helloworld’s recognition of Travelport’s continued investments and expertise in terms of the content and technology we bring to the agency desktop,” said Kaylene Shuttlewood, Travelport’s general manager for the Pacific. “We look forward to continuing our long-term partnership and supporting Helloworld’s growth strategy across the region.”
Travelport and Helloworld have been partners for almost 30 years.