Skyscanner launches Facebook Messenger bot

Skyscanner launches Facebook Messenger bot

Bot screenshot 2

Skyscanner has today proclaimed that you can “Chat your way to your next trip” with the launch of a Facebook Messenger bot that allows users to search for flights via a chat.

Available to any Messenger user typing in English, travellers will be able to talk with the bot like they would talk to their friends, either to ask for live flight prices, or to ask Skyscanner for destination inspiration.

The bot then sends a link to Skyscanner’s site so the user can book their travel itinerary.

This new type of search has been growing and Skyscanner has adopted to the trend by creating the platform which is based on its regular flight data API.

Users can also simply type “not sure” when asked where they wish to go, and Skyscanner’s suggestion engine can help.

Filip Filipov, director at Skyscanner commented, “The messaging economy and conversational search are areas which we believe are incredibly important evolutionary features for the travel industry.

“It has been a top priority for us to take a pioneering approach when it comes to building a bot for the Messenger Platform.

We want to make travel search as easily accessible as possible, and believe that the launch of our Messenger bot will allow more people to search for their travel in a fun and informative way.”

The Skyscanner bot can be found by visiting m.me/Skyscanner.

Simon Willmore
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Simon Willmore
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